• If you currently pay using a credit card, your card will be auto billed on the 1st of each month after your initial billing.
• If you currently pay with cash or check, your payment is due by the 7th of each month.
• You will receive an email at the beginning of each month to remind you that payment is due.
• For billing questions or concerns please contact billing@ee.net.

For corporate account questions or concerns please contact billing@ee.net.

Refunds

eNet OFFERS A 14 DAY 100% REFUND POLICY ON DIAL-UP SERVICE. (30 DAYS FOR SERVERS AND DEDICATED LINES).
AFTER THIS PERIOD THE SERVICE IS A MONTH-TO-MONTH, NO CONTRACT, LIMITED OBLIGATION AGREEMENT.   THEREFORE, UPON CANCELLATION OF SERVICE THERE WILL BE NO REFUNDS ISSUED AFTER THE 1ST OF EACH MONTH.  IF YOUR SERVICE IS CANCELLED BY eNet DUE TO ABUSE OF eNet'S SERVICES, TERMS OR CONDITIONS, eNet RESERVES THE RIGHT TO ISSUE NO REFUNDS REGARDLESS OF AMOUNT. All servers and T1 lines require 30 days notice of termination.