Backup, Backup, Backup. eNet is not responsible for the data on your server. If a hard drive crashes, we will install a new drive and reinstall your operating system. Restoring your data and programs is the responsibility of the administrator (YOU!)

When you use the reset server option, it actually does the same thing as pressing the reset button on the server. You only want to use this as a last resort.

Try to do work on your server during normal business hours. If you crash your system after hours and it does not come up after a reset, an eNet administrator will have to come in and fix your computer. It may take some time before an administrator can get to your server.

Operating systems other than Windows 2000 Server, Windows 2003 Server, Redhat Linux 9, FreeBSD, and Debian are not supported by our staff. If you use an alternative operating system, we may not be able to help you fix the problem.